Service Controller

Plans are nothing; planning is everything.” Senior Service Controller 📍 Farnham Area 💰 Salary: £34,000 per annum 🕒 Full-time: Monday to Friday (07:30 – 17:00, with 1-hour unpaid lunch) Are you an organised, proactive professional with experience in service coordination or scheduling? We’re recruiting on behalf of a well-established plant equipment company seeking a Senior Service Controller to play a key role in keeping their operations running smoothly. This is a fast-paced, customer-focused position where you’ll be at the heart of the service team—coordinating engineers, managing schedules, and ensuring customers receive a first-class experience. Key Responsibilities * Organising and scheduling customer visits for field service engineers * Handling incoming customer calls and service requests * Booking and coordinating work efficiently with engineers * Monitoring job progress and ensuring timely completion * Maintaining strong communication with customers and internal teams What We’re Looking For * Previous experience in a similar service controller, scheduling, or coordination role * Strong organisational and multitasking skills * Excellent communication and customer service abilities * A proactive, problem-solving approach * A full UK driving licence (essential) What’s on Offer * 22 days holiday + bank holidays * +1 extra day after 1 year (birthday) * Additional days with service (up to 26 days total) * Scottish Widows pension (4% employer / 5% employee) * Death in Service benefit (3x annual salary) * Westfield Health Cash Plan (claim up to £800/year, includes dental, optical, therapies & counselling support) * Cycle to Work scheme * Company uniform provided * Enhanced sick pay (up to 6 months depending on service) * Free legal advice for wills and mortgage support This is a fantastic opportunity to join a supportive and growing business where your organisational skills and experience will make a real impact. 📩 Apply now to find out more and take the next step in your career. Other Opportunities & Referral Scheme If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place. Confidential Job Search – Silent Search™ Looking for a new role but want to keep things private? With Silent Search™, your details remain anonymous until interview stage. We will always speak with you before submitting your CV to any client, so please ensure your contact details are up to date. If you’d like to learn more, please send your current CV and get in touch